Delivery Terms

Citi Ride has a delivery time of 1-14 days. If you order any goods which are in our warehouse before 10 00 hrs they will be sent out on the same day, thus, Monday- Friday at 15 00 hrs. All orders done during the weekend will be processed the on Monday. If you have any questions about delivery please kindly send us and email to

You can follow up your package all the way till it is delivered to you. When the package is sent out, we will send you an email. We use Bring to ship all packages over 2kg. After you have received an email from us, you can go to and use the tracking code you will have received. 

When your package has arrived, you will get an sms to pick it up from the nearest Post Office. If that is inconvenient for you, you have a chance to change the delivery method. Normal delivery time will be 1-4 working days.

Small Packages Post

Recommended for packages under 2kg which can fit in a postbox. If you chose dispatch with tracking you will be notified in advance when the package is on the way. Note also that if the package does not fit in your post box you will receive a message or email from us informing you to pick up the package from the Post Office.


Some of our products are stocked as pre-orders. This means that products have been ordered from our suppliers but have not been delivered to us yet. When we have expected delivery dates from our suppliers, it will be outlined on the product page. You can buy the products, and they will be sent from our warehouse once they have arrived 

Products In Stock

Most products we sell are always in stock and these can be delivered normally with Bring. Thus, 1-4 working days.

If you have any further questions,please kindly send us an email to

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